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The level-headed desk

Corrections

Last updated: 16 October 2026

This page sets out how corrections work at ippa.life. It sits alongside our Editorial Policy, which explains what we publish and how claims are checked before they go up. Where the two overlap, this page adds the practical detail: what counts as an error, how to report one, and what happens after you do.

What counts as an error

We treat four things as correctable. A factual error is a statement that is simply wrong about how a tool, program or rule works. A stale figure is one that was accurate when written but has since moved. A broken link is a reference that no longer resolves to the material it described. A misread term is a case where we have described a rule, a limit or a program in a way that does not match the source we drew it from.

Disagreement with our editorial judgement is not a correction. If you think a piece is thin, or that we should have covered something differently, that is feedback, and we welcome it through the same route.

How to report one

Send it to the inbox listed on our contact page. Include the page address and the specific sentence or figure you believe is wrong, plus the source you are comparing it against if you have one. A report with a source attached is usually resolved faster than one without, because we can check it directly rather than searching for the relevant material ourselves.

What happens next

  1. We acknowledge the report within a few business days.
  2. We check the claim against the operator’s own published terms or the relevant regulator’s own material.
  3. If the claim holds, we correct the piece and add the date of the fix at the bottom.
  4. If a change alters the conclusion of a piece, we flag that at the top as well as the bottom, so a reader who saw the earlier version can see what moved.
  5. If the claim does not hold, we reply and explain why.

Corrections are not removed quietly. A factual error that we have acknowledged stays visible in the piece’s update note, dated, even after the underlying text is fixed. That record is the point of the process.

Related pages

Our Editorial Policy covers sourcing and review cadence. If your concern is about an operator rather than something we published, see Raise a Concern. For support with gambling harm, the Responsible Gambling page lists helplines, including the Manitoba Gambling Helpline (1-800-463-1554, 24/7) and the Addictions Foundation of Manitoba at afm.mb.ca.